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We identify you and any service requests by your email address, so for any correspondance with us please ensure you send it from or mention the email address you used to make the initial service request.
In the meantime, if you have any questions, please email us anytime email@example.com. We will respond to your email within 24 hours on weekdays (excluding Australian public holidays). For weekends and public holidays, we will respond by the next working day.